The problem seems to be because the awning is 3 5metres deep there is a full extra set of poles at 2 5metres and because the extra front metre is tight its stops the main 2 5 metre roof from tightening.
Caravan awning sagging.
During regular use of your rv the awning fabric and slide in the awning tube causing alignment is.
Roll the awning back up to observe how tight it is.
Reattach the rear awning leg and lower both leg sections completely.
When the fabric starts to sag again extend the fabric out an extra 1 or 2 inches a time to keep it tight.
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Here is brad taylor showing how to adjust an awning fabric.
You do not need to put the screws back in.
You can leave the support arms hanging freely but it might help to simply slide the stops back into the leg channel.
Awnings rely on a solid supportive frame to keep the fabric stretched flat and tight.
Turn the screw into the mounting bracket with a ratchet so that the awning sits tightly in place.
Poor tension typically results in a saggy center which acts as a water collection pool.